Job Openings / IT Support Intern

IT Support Intern

Opportunity Type: Cooperative training / Summer Internship Location: DAMMAM Department: Information Technology – Technical Support Unit Internship Duration: minimum 14 weeks Working Hours: 7:30 AM – 5:00 PM

About the Opportunity:

We are looking for a motivated university student specializing in Information Technology or a related field to join our IT Support team as part of a cooperative or summer training program. This internship provides hands-on experience in a real work environment and allows the intern to contribute to delivering high-quality technical support services to our organization’s staff.

Roles and Responsibilities:

  • Receive and handle IT support requests related to devices, networks, and printers.
  • Install and maintain operating systems and basic software.
  • Assist in tracking and resolving technical issues through the ticketing system.
  • Document procedures and solutions for recurring issues.
  • Support the IT team in implementing technical projects and maintaining hardware.
  • Prepare periodic reports on technical cases and provided solutions.

Qualifications and Requirements:

  • Current university student majoring in Information Technology, Computer Science, or a related field.
  • Good knowledge of Windows operating systems and Microsoft Office.
  • Basic understanding of networks, computers, and printers.
  • Strong communication and problem-solving skills.
  • Commitment to work ethics and confidentiality.
  • Prior training or relevant academic projects are a plus.

Benefits:

  • Hands-on experience in a professional IT environment.
  • Development of technical and communication skills.
  • Internship completion certificate.
  • Opportunity to learn from an experienced IT team.